Refund Policy

Eligibility

Refund requests are assessed for orders made through official channels and must include clear purchase reference details.

Request Timeline

To be considered, requests should be submitted within 14 calendar days from product delivery.

Required Information

Provide full name, contact email, order identifier, purchase date, and a concise reason for the request.

Review Process

Each request is reviewed individually for compliance with applicable consumer protection standards and policy criteria.

Australian Consumer Rights

Where required by Australian Consumer Law, statutory rights and guarantees continue to apply regardless of this policy summary.

Contact for Refunds

Email: managers@thelaxenthefrynn.world

Phone: +611800203466

Refund Snapshot

We aim to keep refund handling transparent, timely, and consistent with Australian consumer standards.